Terms & Conditions
EXCHANGE POLICY
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1. Once the product is delivered, we accept the exchange of products within 3 days from the date of delivery.
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2. Accepted only in case there is a significant difference in the products ordered from the product delivered like the wrong color, damaged, or size-related issues.
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3. While returning where the Product and the Packaging should be in their original condition (should be unused, unaltered, free from stains, unwashed) only with these conditions refund will be processed.
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4. we don’t have a provision to pick up the delivered products back. So kindly send it back to the below address (DTDC/Professional couriers preferred) and send us details to sales@myli.co.in within a max of 3 days.
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Shipping Address
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Mayili Store
Flat no FF1
Sri Balaji Nivas
Venkatasamy layout
New Sidhapudhur
Coimbatore 641044
Ph.no: +91 8754903393
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REFUND POLICY
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All the products at www.myli.co.in are not eligible for refunds.
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Mayili - A loungewear store
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DELIVERY DETAILS ​
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DOMESTIC
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1. Shipping within Tamil Nadu is INR 100 and for Other states is INR 150 irrespective of the number of items bought.
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2 Orders are shipped within 2 to 3 working days. Unless otherwise specifically mentioned in the product details.
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3 Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail at sales@myli.co.in within 3 hours of placing the order.
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4. Please note that Couriers are third-party services and we don’t have full control over them. If you didn’t receive the product within the below-mentioned timeline, kindly call us.
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5. Within Tamil Nadu, it usually takes 2 to 4 business days to deliver.
For other States, it usually takes 3 to 7 business days.
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INTERNATIONAL
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1. Shipping charges for our international customers will be calculated during check out depending on the order value and dimensions of your order.
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2. Our delivery partner is DHL.
3. Orders are delivered within 7-10 working days. Unless otherwise specifically mentioned in the product details.
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4. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail at sales@myli.co.in within 3 hours, of placing the order.
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5. Product will take 5-15 working days to reach you